COPIER SERVICE

“GOLD MEDAL GUARANTEE”

Gold Medal

Under our service plans we provide maintenance and supplies including parts, labor firmware updates, and preventative maintenance with quick response times to keep your equipment running when you need it.  When the equipment is maintained continuously on our service plan you also get the following benefits for up to five years.

Guaranteed Performance

Product performance is guaranteed according to the following schedule:

20 C.P.M. or less

3 Years

Unlimited Copies

21-50 C.P.M.

4 Years

Unlimited Copies

51+ C.P.M

5 Years

Unlimited Copies

Like For Like

If the equipment becomes unserviceable or replacement parts are unavailable, we will replace it with a unit of equal or greater capability.

Guaranteed Trade-In

A guaranteed trade-in will be given toward AOS equipment of greater value and capacity as follows:

First 90 days

100% Trade-In

3 to 12 Months

80%

13 to 24 Months

60%

25 to 36 Months

40%

37 to 60 Months

20%

Uninterrupted  Performance

If your equipment cannot be repaired in a timely manner, AOS will provide a loaner at no charge until such time as your equipment is up and running.

Product Training

A customer service representative from AOS will train you and your staff upon installation and as needed.